Contact Us (Birdline Account, Membership and Settings ONLY)

All the information you need on how to join, and the foster and safehousing processes is on the website. Please make sure you read all of this carefully before contacting us.

Our registered office address is:

Birdline UK Ltd, International House, 12 Constance Street, London, E16 2DQ

Members enquiries

If you have a query your first port of call is your Area Coordinator or Manager. Their contact details can be found in the members’ section.

Contact Form

If you have a general query about membership, Birdline account and settings, please fill in the contact form.

If your query is of a general nature about our service please click HERE

Helpline – 0845 643 1785

For advice and enquiries about domesticated exotic birds, contact the helpline (Mon-Fri, 9 am to 5 pm; closed Sat, Sun, and bank holidays).

Outside these hours, use the helpline only for emergencies (e.g. missing exotic birds and medical emergencies). Please leave a message and we will return your call.

For questions about Birdline or our services, please use the contact form below.

Note: We handle exotic domesticated birds only. Direct wild bird enquiries to the RSPCA or your local wild bird rescue.

*Please note that this form is only for specific membership account queries, general questions will not be answered (General Queries can be sent by selecting on main ‘Contact Us’ page)

If you have any queries or questions about your Birdline account, membership or other website settings please send us a message on our contact form below and one of the Birdline team will reply to you as soon as possible.